REFUND AND EXCHANGE

ATTENTION: As mentioned on our homepage, our processing time can be from 3-4 weeks.

We DO NOT offer cancelations for processing time unless your order has gone past this time frame. 

NO RETURNS AND NO EXCHANGES -- Please make sure that you select the correct size and style by using our size chart and drop down lists. Our caps are handmade for each customer based on YOUR size and YOUR style selection. Due to this and our long processing times, we cannot offer refunds or exchanges based on incorrect size or style selection. 

ONLY EXCEPTION - The only time we will gladly make an exchange is if we send the customer a style or size not chosen by them. Customer must return original product back as received; new and with tags still on. Please contact us if this happens.

Please contact us by email if you have any questions or would like to make an adjustment to your order, we can always accommodate your changes as long as your order has not been started.